Calderari Miguel M, Fontenele Freire V. User-oriented quality assessment of the Museu Capixaba do Negro: Application of the servqual theoretical-methodological approach in a museum space in Vitória-ES. Guará [Internet]. 2016 Nov. 22 [cited 2026 Aug. 12];1(5):103-16. Available from: https://periodicos.ufes.br/guara/article/view/14350