Percepção de cuidadores sobre a viabilidade da telemedicina na assistência a pessoas idosas com necessidades complexas de cuidado
DOI:
https://doi.org/10.47456/rbps.v27isupl_4.54467Keywords:
Telemedicine, Aged, Caregivers, Palliative CareAbstract
Introduction: Telemedicine may support the care of older adults but requires technological resources and support during consultations. Objective: To analyze caregivers’ perceptions of the feasibility of telemedicine for outpatient follow-up of older adults with complex care needs. Methods: A descriptive qualitative study conducted during the COVID-19 pandemic at the Geriatrics and Gerontology service of Hospital Universitário Cassiano Antônio Moraes, Espírito Santo, Brazil. Sixteen caregivers selected through convenience sampling had participated in at least one teleconsultation involving older adults previously receiving in-person care. Videoconference interviews were recorded, transcribed, and subjected to thematic analysis. Results: Older adults had high frequencies of frailty, functional dependence, dementia, and polypharmacy. Caregivers valued convenience, reduced travel, and reduced exposure to hospital settings, recognizing their support as a facilitator of consultations. Despite favorable perceptions of information security, concerns about digital vulnerabilities remained. Participants preferred a hybrid model that preserved direct contact and in-person physical assessment. Conclusion: From caregivers’ perspectives, telemedicine is feasible as a complement to in-person follow-up, considering caregiver support, technological accessibility, and individual needs while preserving the therapeutic relationship.
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