Social solutions for the digital divide
The case of emergency aid during the covid-19 pandemic
DOI:
https://doi.org/10.30712/guara.v1i17.38138Keywords:
Digital inclusion, Pandemic, Emergency aid, Social actionAbstract
The COVID-19 pandemic led to social isolation, forcing people to access information and personal contacts primarily through the internet, using digital remote access tools, various websites, and, above all, mobile apps. This became even more evident with the Federal Government's Emergency Aid program, which was entirely digital. In this case, the majority of the target population was socially vulnerable and lacked basic computer skills, requiring immediate access to digital media to avoid jeopardizing their rights. This project was designed to offer specialized IT support to meet these individuals' digital needs, enabling them to integrate into the digital process imposed by the pandemic, especially the Emergency Aid process. This support program involved more than 60 volunteers, including students and faculty from UFES Alegre campus, as well as civil society and its institutions, providing daily, specialized support to more than 700 people. In addition to the emergency aid process, it enabled hundreds of people to adapt their documents, access web services, and access to justice and civil rights amid the crisis of in-person institution closures.
Downloads
References
AEGF – Auxílio Emergencial do Governo Federal. Disponível em: https://auxilio.caixa.gov.br /#/inicio. Acesso em: set. 2020
CAVALCANTI, Isabella Macário Ferro (2020). Tecnologias em tempos de isolamento social [recurso digital] / Projeto Educa Coronavírus 1. ed. Vol.7. Belém: RFB Editora, 202
CETIC.Br. Pesquisa TIC Domicílios 2018 do Centro Regional de Estudos para o Desenvolvimento da Socie-dade da Informação (Cetic.br) do Núcleo de Informação e Coordenação do Ponto BR (NIC.br). Publicado em 28 de agosto de 2019. Disponível em https://cetic.br/noticia/tic-domicilios-2018-revela-que-40-8-milho-es-de-usuarios-de-internet-utilizam-aplicativos-de-taxi-ou-transporte/#:~:text=A%20pesquisa%20TIC%2033Domic%C3%ADlios%202018,que%20um %20ter%C3%A7o%20(32%25). Acesso em: fev. 2022. DEMO, P. INCLUSÃO DIGITAL - cada vez mais no centro da inclusão social. Inclusão Social, [S. l.], v. 1, n. 1, 2005. Disponível em: http://revista.ibict.br/inclusao/article/view/1504. Acesso em: 10, mar. 2022.
DURAN, DÉBORA. (2008) Alfabetismo digital e desenvolvimento: das afirmações às interrogações; Tese (Doutorado – Programa de Pós-Graduação em Educação. Faculdade de Educação da Universidade de São Pau-lo, São Paulo: s.n., 2008. Disponível em https://www.teses.usp.br/teses/disponiveis/48/48134/tde-07052013-62230/publico/debora. pdf
FGV. 30ª Pesquisa Anual do FGVcia da FGV/EAESP, 2019. Disponível em: https://eaesp.fgv.br/sites/eaesp.fgv.br/files/noticias2019fgvcia_2019.pdf. Acesso em 20, mar. 2022.
IBGE. Pesquisa Nacional por Amostra de Domicílios Contínua (Pnad C). NSCTotal, 2020 Disponível em https://www.ibge.gov.br/estatisticas/sociais/educacao/9127-pesquisa-nacional-por-amostra-de-domicilios.html?=&t=destaques. Acesso em14, abr. 2022.
LEIPNITZ, DANIEL. (2020) A tecnologia durante tempos de pandemia. Revista Digital NSC Total. Disponível em: https://www.nsctotal.com.br/noticias/a-tecnologia-durante-tempos-de-pandemia. Acesso em abr. 2022.
NASCIMENTO, M. S. (2022) Acesso à Justiça: Abismo, população e Judiciário. Revista Âmbito Jurídico, edição 74. Disponível em: https://ambitojuridico.com.br/edicoes/revista-74/acesso-a-justica-abismo-populacao-e-ju-diciario/. Acesso em: jan. 2022.
OLIVEIRA, C. A. & AZEVEDO, S. P. (2007) Analfabetismo Digital Funcional: Perpetuação de Relações de Domina-ção? Revista Brasileira de Lingüística , v.15, n. 2, 2007, p.101 – 112. Disponível em: http://professorcarlosoli-veira.com/MDV/Carlos/RBL2007.pdf. Acesso em 05, mai. 2022.
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Guará Journal
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Revista Guará adopts the Creative Commons Attribution 4.0 International (CC BY 4.0) license, under which authors retain copyright over their submitted and published works.
Authors are responsible for declaring that the submitted manuscript is original, has not been previously published, and is not under simultaneous consideration by another journal. Upon submission, manuscripts undergo a peer review process.
By submitting a manuscript, authors grant Revista Guará the right of first publication, while remaining free to enter into additional non-exclusive distribution agreements for the published version (for example, in institutional repositories, personal websites, or as part of future works), provided that proper credit is given to the authors and to the original publication in the journal.
Revista Guará encourages the broad dissemination of published works, including their availability in institutional repositories and other platforms, as a way to increase the visibility and impact of scientific production.
Under the CC BY 4.0 license, users are allowed to:
- Share — copy and redistribute the material in any medium or format;
- Adapt — remix, transform, and build upon the material for any purpose, including commercial use.
These rights are irrevocable, provided that the following terms are respected:
- Attribution — appropriate credit must be given to the authors, a link to the license must be provided, and any changes made must be indicated. Attribution must be made in a reasonable manner, without suggesting endorsement by the authors or the journal.
The license does not impose additional restrictions. Users may not apply legal terms or technological measures that legally restrict others from exercising the rights granted by the license.
