Risk classification in the Family Health Strategy: implementation based on Maguerez Arc
DOI:
https://doi.org/10.21722/rbps.v22i1.20637Keywords:
Primary Health Care, Family Health Strategy, User EmbracementAbstract
Introduction:
The Ministry of Health (MS) has proposed, in 2004, the implementation of User Embracement based on Risk Assessment and Classification in Basic Health Units (BHU). The implementation process is still on course in some units in Sobral City, Ceará State. Thus, undergraduate nursing students from Vale do Acaraú State University have acted in the local health service based on the insertion approach. Objective: Reporting the experience of nursing students in the process of implementing User Embracement based on Risk Assessment and Classification in a BHU of Sobral City / Ceará State, in compliance with the Maguerez Arch method. Methods: The following steps were carried out along with the unit’s professionals, based on Charles Maguerez’s methodological framework professionals of the unit: Service reality observation, key points identification, theorization and survey of solution hypotheses, and application to Service reality. Results: Service reality observation enabled perceiving that the user embracement model adopted by the unit resulted in long queues and conflicts. Based on the investigation of key points, workshops focused on enabling theoretical-reflexive alignment were organized along with each class of professionals working in the unit, which resulted in the theorization stage. Simultaneously hypothetical solutions were presented by professionals during alignment workshops and the reality was changed after the User Embracement based on Risk Assessment and Classification was implemented. Conclusion: The intervention played an important role in exposing the reality of Service’s reality and its deficiencies, as well as in suggesting improvement strategies based on training professionals who use methodologies capable of enabling their joint performance in order to improve the care provided by the health team, as well as their work processes.
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