Attributes that influence turnover in public institutions: evidence from a bibliometric analysis

Pamella de Medeiros Romeiro; Wellington Gonçalves

doi:10.47456/bjpe.v11i4.49871

Autores

Pamella de Medeiros Romeiro Universidade Federal do Espírito Santo (UFES) Autor https://orcid.org/0009-0000-2034-9742
Wellington Gonçalves Universidade Federal do Espírito Santo (UFES) Autor https://orcid.org/0000-0002-7106-3637

DOI:

https://doi.org/10.47456/bjpe.v11i4.49871

Palavras-chave:

turnover, Serviço Público, Gestão de Pessoas, Rotatividade, Servidores, Administração pública, Gestão estratégica de pessoas

Resumo

Turnover in the public sector represents a growing challenge for human resource management, as it directly affects organizational efficiency, service quality, and institutional costs. This study mapped and categorized the predictive factors of turnover in public institutions and thus contributes both to academic research and managerial practice. A systematic review with bibliometric analysis and meta-analysis was conducted, using data from the Web of Science database covering the period 1978–2025. The application of multiple correspondence analysis and cluster analyses allowed the identification of five interrelated dimensions influencing public sector turnover: working conditions and well-being, organizational policies and culture, leadership and interpersonal relations, intrinsic motivation and organizational citizenship, and structural factors. The findings reveal that the decision to remain in or leave an organization does not stem from a single aspect but from the interplay of individual, relational, and institutional variables. Based on these insights, public managers should prioritize policies aimed at improving quality of work life, adopting fair leadership styles, and implementing professional recognition practices to mitigate turnover. This study contributes to the field by proposing an original analytical framework that could guide future investigations and support the development of more effective human resource management strategies in the public sector.

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Biografia do Autor

Pamella de Medeiros Romeiro, Universidade Federal do Espírito Santo (UFES)

Possui graduação em Administração pela Universidade Federal do Espírito Santo(2018). Atualmente é Assistente em Administração da Universidade Federal do Espírito Santo. Cursando Mestrado em Gestão Pública
Wellington Gonçalves, Universidade Federal do Espírito Santo (UFES)

Doutor em Engenharia de Produção pela Universidade Metodista de Piracicaba (UNIMEP), Mestre em Engenharia de Transportes pelo Instituto Militar de Engenharia (IME). Atualmente é Professor Associado na Universidade Federal do Espírito Santo (UFES), contribuindo também como Professor Permanente no Programa de Pós-Graduação em Gestão Pública e na Coordenação do Curso de Graduação em Engenharia de Produção. Trabalha sobretudo com os seguintes temas: Ciências da decisão; Gestão de serviços; Gestão estratégica de operações: Logística; Gestão da inovação: Gestão da cadeia de suprimentos; Engenharia de processo; Planejamento e gestão de transportes, e Administração pública. Exerce ainda a função Avaliador "ad hoc" In Loco de curso INEP/MEC. Tem experiência profissional executiva e consultiva em empresas e autarquias de apoio ao empreendedor, no setor de operações financeiras, no setor de educação superior e varejo, atuando nas áreas de gerenciamento de operações, marketing e estratégia empresarial.

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