Application of computer simulation in mapping the drug delivery process in a network of pharmacies in the Minas Gerais triangle

Authors

  • Fernando de Araújo

    Unidade Acadêmica Especial de Engenharia – Departamento de Engenharia de Produção da Universidade Federal de Goiás

    Author

  • Fernanda Pereira Oliveira

    Unidade Acadêmica Especial de Engenharia – Departamento de Engenharia de Produção da Universidade Federal de Goiás

    Author

  • Hialisson Arantes

    Unidade Acadêmica Especial de Engenharia – Departamento de Engenharia de Produção da Universidade Federal de Goiás

    Author

Keywords:
Logistics, Anylogic, Modeling, Process Mapping, Discrete system simulation, Drugstore
Abstract

The present work aims to present a detailed research of the logistical processes of medication delivery mapped since the client's order in the order center until the release for delivery in the place informed by the client. The mapping was done so that the analysis is associated with a discrete modeling and simulation system correlated with each other, which can validate the hypotheses generated by the daily database of service times, thus generating more value in the relationship chain between the customer and the company. Anylogic tool version 8.3.2 was used, multi-method simulation software based on discrete events, agents and dynamical systems. Finally, as a result, processes were improved using the necessary tools in a pharmacy network at the delivery center, reducing delivery time and re-deliveries due to some divergence of information.

References

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Oliveira, S. B., & Almeida Neto, M. A. (2009). Análise e Modelagem de Processos. In: Valle, R.; Oliveira, S. B. (Org.) Análise e Modelagem de Processos de Negócio: Foco na Notação BPMN - Business Process Modeling Notation. São Paulo: Atlas.

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Published
2020-04-20
Issue
Vol. 6 No. 3 (2020): Número Regular (Abril - Junho)
Section
OPERATIONS & PRODUCTION PROCESS
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How to Cite

de Araújo, F., Pereira Oliveira, F., & Arantes, H. (2020). Application of computer simulation in mapping the drug delivery process in a network of pharmacies in the Minas Gerais triangle. Brazilian Journal of Production Engineering, 6(3), 01-16. https://periodicos.ufes.br/bjpe/article/view/28171