Aggression towards helping professions: violence as communication, listening as prevention?

Authors

  • Alessandro Sicora University of Calabria, Italy

DOI:

https://doi.org/10.18315/argumentum.v6i2.7862

Abstract

The rise in numbers of the episodes of aggression in health and social services arouses concern on how prevention programs can be planned and implemented. There are several forms of violence and the categories verbal/physical, active/passive, direct/indirect help to describe a multidimensional phenomenon involving organizational aspects, psychological and social factors, gender issues, as well as components related to law, architecture and other fields of study. If violence is considered communication, listening is the best form of prevention. The analysis of the organization and the continuous effort toward reflective practice on aggressions are crucial to understand and prevent such acts. This article proposes some tools, in the form of key questions, to support these activities.

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Author Biography

Alessandro Sicora, University of Calabria, Italy

-          Ph.D., Social Work, Sociology and Sciences of Education, University of Trieste, Italy, 2004. Thesis: Lifelong learning, reflexivity and professional skills in Social Work.

-          M.A., Political Sciences, University of Trieste, Italy, 2000. Thesis: The condition of widowed people in Italy.

-          B.A, Social Work, Scuola Superiore di Servizio Sociale, Trieste, Italy, 1989. Thesis: Non-rational aspects of decision making and interpretation of information.

lecturer/assistant professor Dipartimento di Scienze Politiche e University of Calabria.

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Published

15-12-2014

How to Cite

Sicora, A. (2014). Aggression towards helping professions: violence as communication, listening as prevention?. Argumentum, 6(2), 154–165. https://doi.org/10.18315/argumentum.v6i2.7862