Fatores de sucesso para a implementação da Logística 4.0: uma revisão sistemática de literatura
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- Keywords:
- Logistics 4.0, Critical Success Factors, Systematic Literature Review
- Abstract
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A Logística 4.0 consiste na transformação dos processos logísticos a partir da adoção de tecnologias digitais, promovendo maior integração, conectividade, automação e tomada de decisão baseada em dados ao longo da cadeia de suprimentos. Porém, apesar do avanço das pesquisas relacionadas ao tema, ainda existem dificuldades em consolidar os fatores que explicam a implementação bem-sucedida da Logística 4.0. Assim, este estudo teve como objetivo identificar os fatores críticos de sucesso por meio de uma Revisão Sistemática de Literatura (RSL), considerando trabalhos publicados entre 2011 e 2026. A partir dos 43 trabalhos selecionados, foram identificados 11 fatores críticos de sucesso, sendo 6 internos e 5 externos, organizados em capacidades organizacionais e condições do ambiente externo. Entre os fatores internos destacam-se a infraestrutura tecnológica e integração de sistemas, gestão de dados e monitoramento de desempenho e, entre os externos, os ecossistemas de inovação e colaboração, maturidade tecnológica e cibersegurança. Os resultados indicam que a implementação da Logística 4.0 depende da combinação entre capacidades internas e condições externas, fornecendo um referencial para apoiar as organizações na definição de estratégias e na priorização de ações voltadas à adoção dessas tecnologias.
- Author Biography
- References
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