IMPACT OF TRUCK DRIVERS' STRIKE ON RISK MANAGEMENT IN SUPPLY CHAINS: THE CASE OF A HOSPITAL IN THE STATE OF MINAS GERAIS

IMPACT OF TRUCK DRIVERS' STRIKE ON RISK MANAGEMENT IN SUPPLY CHAINS: THE CASE OF A HOSPITAL IN THE STATE OF MINAS GERAIS

Authors

  • Geraldo Magela Jardim Barra Universidade Federal de São João del´-Rei
  • Rodrigo Oliveira da Silva Universidade Federal de Juiz de Fora (UFJF)
  • Rebecca Impelizieri Moura da Silveira Universidade Federal de Juiz de Fora

Keywords:

Supply chain management, truckers strike, risk management in supply chains, contingency plan

Abstract

This article aims to demonstrate the importance of a risk management plan for supply chain management in the hospital sector. The risk mitigating actions of a hospital were analyzed during the truckers' strike that occurred in May 2018. A single case study was used, approached with a set of evidence collection instruments, both through analysis of the reports of the institution's manager target and document analysis. We opted for content analysis with categories established a priori and concerning the risk management literature in supply chains. The fundamental factor used by the hospital as a mitigation strategy was the quality program with a contingency plan and the hospital's relationship with its relationship networks. The sharing of information between these organizations was essential for the hospital to maintain the quality of the services provided.

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Author Biographies

Geraldo Magela Jardim Barra , Universidade Federal de São João del´-Rei

Doutor em Administração pela Universidade Federal de Minas Gerais (UFMG). Mestre em Administração pela Universidade Federal de Lavras (UFLA). Graduado em Administração pela Universidade Federal de São João Del-Rei (UFSJ). Atualmente, é Professor Adjunto no Departamento de Ciências Administrativas e Contábeis da Universidade Federal de São João Del-Rei. Na UFMG, participou como Pesquisador junto ao Centro de Pós-Graduação e Pesquisas em Administração (CEPEAD) no Núcleo de Pesquisa NIPELOG (Núcleo Interdisciplinar de Pesquisa e Extensão em Logística). Participou como Pesquisador do Grupo LOGOS da UFJF (Grupo de Pesquisa em Logística, Gestão de Operações e Supply Chain). Tem atuação na área da Economia das Organizações com ênfase em pesquisas sobre sistemas agroindustriais, agronegócios e agricultura

Rodrigo Oliveira da Silva, Universidade Federal de Juiz de Fora (UFJF)

Possui graduação em Administração de Empresas pela Universidade Federal de Juiz de Fora (2006). MBA em Logística Empresarial pela Faculdade de Economia e Administração da UFJF (2007). Mestrado em Engenharia de Transportes pelo Instituto Militar de Engenharia (IME), Rio de Janeiro (2010). Doutor em Administração de Empresas pelo IAG-PUC RioOlá Professor e colega Rodrigo, boa tarde!

 

Rebecca Impelizieri Moura da Silveira, Universidade Federal de Juiz de Fora

Professora Adjunta do Departamento de Administração da Faculdade de Administração e Ciências Contábeis da Universidade Federal de Juiz de Fora - UFJF. Mestre e Doutora em Administração pela Universidade Federal de Minas Gerais - UFMG. Lecionou nos cursos de graduação em Administração da Faculdade de Pará de Minas - FAPAM e na pós-graduação em Gestão de Negócios do CEGE-UFMG. Atua na linha de pesquisa GOL - Gestão de Operações e Logística, com ênfase em gestão de operações em serviços, administração estratégica e da produção.

 

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Published

2020-06-23

How to Cite

Barra , G. M. J., Silva, R. O. da, & Silveira, R. I. M. da. (2020). IMPACT OF TRUCK DRIVERS’ STRIKE ON RISK MANAGEMENT IN SUPPLY CHAINS: THE CASE OF A HOSPITAL IN THE STATE OF MINAS GERAIS: IMPACT OF TRUCK DRIVERS’ STRIKE ON RISK MANAGEMENT IN SUPPLY CHAINS: THE CASE OF A HOSPITAL IN THE STATE OF MINAS GERAIS. Brazilian Journal of Production Engineering, 6(6), 11–28. Retrieved from https://periodicos.ufes.br/bjpe/article/view/30711

Issue

Vol. 6 No. 6 (2020): Edição Especial “Tecnologia e Inovação na Saúde” (Outubro)

Section

TECHNOLOGY AND INNOVATION IN HEALTH

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