Analysis of maintenance outsourcing from the perspective of costs and economic impacts: bibliographic review

Authors

  • Ana Luíza Ferreira Mamede Universidade Federal de Goiás, Unidade Acadêmica Especial de Engenharia
  • André Alves de Resende Universidade Federal de Goiás, Campus Catalão https://orcid.org/0000-0001-6636-9968

DOI:

https://doi.org/10.47456/bjpe.v7i2.35218

Keywords:

Outsourcing, maintenance, costs

Abstract

The concept of process outsourcing brings with it, automatically, the idea of economic gain for the contracting company. However, outsourcing involves several important aspects, such as legality, quality, security, availability, among others. In this way, it becomes necessary to evaluate in detail the advantages and disadvantages that will be obtained with the outsourcing process, according to the sector and the activity that will be outsourced, so as to understand how it will impact the company economically. Maintenance activity is usually a middle activity, so it is very common for it to be outsourced. Faced with this, the present work consists of a literature review based on bibliographic research in order to analyze the outsourcing of maintenance with a focus on costs and economic impacts. The results found proved that the outsourcing process will not always be economically advantageous for organizations.

Downloads

Download data is not yet available.

Author Biographies

Ana Luíza Ferreira Mamede, Universidade Federal de Goiás, Unidade Acadêmica Especial de Engenharia

Master's student in Production Engineering at the Federal University of Goiás (UFG). She completed her degree in Production Engineering from the Federal University of Goiás in March 2018. During her graduation, she carried out a Scientific Initiation project in the area of Production Engineering, subarea of Manufacturing Processes, with a focus on welding. She participated in an extension project in the area of quality. She has publications in symposia, congresses and book chapters. The areas of interest are quality management, production planning and control and logistics. She currently works as a teacher.

André Alves de Resende, Universidade Federal de Goiás, Campus Catalão

He holds a degree in Mechanical Engineering from the Federal University of Uberlândia (2006), a Master's in Mechanical Engineering from the Federal University of Uberlândia (2009) and a PhD in Mechanical Engineering from the Federal University of Uberlândia (2013). He is currently Adjunct Professor IV at the Academic Engineering Unit of the Federal University of Catalão. At graduation, he is a professor and coordinator of the Mechanical Engineering course and a professor in the Production Engineering and Mining Engineering courses. In the Graduate Program he is a professor and advisor in the "Postgraduate Program in Production Engineering". Has experience in Mechanical Engineering and Production Engineering, with emphasis on Welding and Machining, working mainly on the following topics: development of hybrid welding processes, MIG/MAG welding, TIG welding, maintenance management and optimization of parameters in welding processes. and machining

References

ABRAMAN. Documento Nacional (2013). Situação da Manutenção no Brasil. Recuperado de http://www.abraman.org.br/arquivos/403/403.pdf

Anastasopoulos, P. C., McCullouch, B. G., Gkritza, K., Mannering, F. L., & Sinha, K. C. (2010) Cost Savings Analysis of Performance-Based Contracts for Highway Maintenance Operations. Journal Of Infrastructure Systems, [S.L.], v. 16, n. 4, p. 251-263, dez. 2010. American Society of Civil Engineers (ASCE). http://dx.doi.org/10.1061/(asce)is.1943-555x.0000012

Azevedo, P. L. (2015). Custos de Transação e Desempenho Contratual: o Caso da Terceirização da Atividade de Manutenção em Refinarias da Petróleo Brasileiro S.A. . 96 f. Dissertação (Mestrado) - Curso de Programa de Pós-Graduação em Administração, Universidade Federal de Pernambuco, Recife, 2015. Recuperado de https://attena.ufpe.br/handle/123456789/16504

BRASIL, Lei n. 6.019 (1974). Dispõe sobre o Trabalho Temporário nas Empresas Urbanas, e dá outras Providências. Recuperado de: http://www.planalto.gov.br/ccivil_03/leis/l6019.htm.

BRASIL, Lei n. 13.429 (2017). Altera dispositivos da Lei n. 6.019 (1974) e dispõe sobre as Relações de Trabalho na Empresa de Prestação de Serviços a Terceiros. Recuperado de http://www.planalto.gov.br/ccivil_03/_Ato2015-2018/2017/Lei/L13429.htm

Confederação Nacional da Indústria. Sondagem Especial 68: Terceirização. Ano 18, Número 1. (2017). Recuperado de: http://www.portaldaindustria.com.br/estatisticas/sondesp-68-terceirizacao/

Cruz, A. M., & Rincon, A. M. R. (2012). Medical device maintenance outsourcing: have operation management research and management theories forgotten the medical engineering community? a mapping review. European Journal of Operational Research, [S.L.], 221(1), 186-197. http://dx.doi.org/10.1016/j.ejor.2012.02.043

Domberger, S., Jensen, P. H. & Stonecash, R. E. (2002). Examining The Magnitude And Sources Of Cost Savings Associated With Outsourcing. Public Performance & Management Review, [S.L.], 26(2) 148-168. http://dx.doi.org/10.1177/1530957602238260

Filho, G. B. (2010). Custos em Manutenção. Rio de Janeiro: Editora Ciência Moderna Ltda. 142 p.

Frez, G. M., & Mello, V. M. (2017). Terceirização no Brasil. South American Development Society Journal, [S.l.], 2(4), 78-101. ISSN 2446-5763. Recuperado de http://www.sadsj.org/index.php/revista/article/view/32

Galvão, T. F., Pansani, T. A., & Harrad, D. (2015). Principais itens para relatar Revisões sistemáticas e Meta-análises: A recomendação PRISMA. Epidemiologia e Serviços de Saúde, 24(2), 335–342. Recuperado de https://www.scielo.br/j/ress/a/TL99XM6YPx3Z4rxn5WmCNCF/?lang=pt

Galvão, T. F., & Pereira, M. G. (2014). Revisões sistemáticas da literatura: passos para sua elaboração. Epidemiologia e Serviços de Saúde, v. 23, n. 01, p. 183-184. Recuperado de http://scielo.iec.gov.br/scielo.php?script=sci_arttext&pid=S1679-49742014000100018&lng=pt&tlng=pt

Haroun, A. E., Elfaki, E. A., & Beshir, El Mahdi A. M. (2012). Feasibility of adopting in‐and‐out‐sourcing. Journal Of Quality In Maintenance Engineering, [S.L.], 18(1), 4-15. http://dx.doi.org/10.1108/13552511211226157

Hassanain, M., Assaf, S., Al-Hammad, A., & Al-Nehmi, A. (2015). A multi-criteria decision making model for outsourcing maintenance services. Facilities, [S.L.], 33(3/4), 229-244. http://dx.doi.org/10.1108/f-01-2013-0003

Kardec, A., & Nascif, J. (2019). Manutenção: função estratégica. 5. ed. Rio de Janeiro: Qualitymark. 560 p. Revisada e Ampliada.

Kardec, A., & Nascif, J. (2013) Terceirização da Manutenção: como otimizar os resultados. 1. ed. Rio de Janeiro: Qualitymark. 102 p.

Leal, A., et al. (2015). Terceirização versus primarização: um estudo na área de manutenção industrial. Pr Coop. Tecn. Cient., Curitiba, v.10, n.122, p.43-56, jan.2015. Recuperado de http://www.paranacooperativo.coop.br/ppc/images/Comunicacao/2016/revista_tecnico_cientifico/10_tecnico_cientifico.pdf#page=45

Lindemann, J. (2006). Modelo de Apoio à Decisão Estratégica de Terceirização da Atividade de Manutenção de Embarcações: Um Estudo de Caso. 105 f. Dissertação (Mestrado) - Curso de Faculdade de Administração, Contabilidade e Economia, Pontifícia Universidade Católica do Rio Grande do Sul, Porto Alegre.

Malhotra, N. (2001) Pesquisa de marketing. 3ª ed. Porto Alegre: Bookman.

Motta, A. L. G., Motta G. A. Utiyama M. H. R., Iannoni, J. R., & Junior, H. M. (2017). Análise de custos na terceirização de serviços de manutenção industrial. In: XXXVII Encontro Nacional de Engenharia de Produção (ENEGEP), Franca. Anais [...]. Joinville: ABEPRO,. p. 1-19. Recuperado de http://www.abepro.org.br/biblioteca/TN_STP_240_390_34775.pdf

Murthy, D. N. P., Karim, M. R., & Ahmadi, A. (2015). Data management in maintenance outsourcing. Reliability Engineering & System Safety, [S.L.], 142, 100-110. http://dx.doi.org/10.1016/j.ress.2015.05.002

Rahman, A. (2014). Maintenance contract model for complex asset/equipment. International Journal Of Reliability, Quality And Safety Engineering, [S.L.], 21(01), 1-11. http://dx.doi.org/10.1142/s0218539314500028

Tarakci, H., Tang, K., & Teyarachakul, S. (2009). Learning effects on maintenance outsourcing. European Journal Of Operational Research, [S.L.], 192(1), 138-150. http://dx.doi.org/10.1016/j.ejor.2007.09.016

Tavares, L. A., Gonzaga, M. A. C., & Poydo, P. R. S. (2005). Manutenção Centrada no Negócio. Rio de Janeiro: Novo Polo Publicações.

Xenos, H. G. P. (2014). Gerenciando a manutenção produtiva. 2. ed. Nova Lima: FALCONI Editora. 312 p.

Downloads

Published

2021-06-23

How to Cite

Mamede, A. L. F., & Resende, A. A. de. (2021). Analysis of maintenance outsourcing from the perspective of costs and economic impacts: bibliographic review. Brazilian Journal of Production Engineering, 7(2), 155–168. https://doi.org/10.47456/bjpe.v7i2.35218

Issue

Vol. 7 No. 2 (2021): Número Regular (Abril - Junho)

Section

OPERATIONS & PRODUCTION PROCESS

License

Copyright (c) 2021 Brazilian Journal of Production Engineering - BJPE

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Atribuição-NãoComercial-CompartilhaIgual
CC BY-NC-SA

This license lets others remix, adapt, and build upon your work non-commercially, as long as they credit you and license their new creations under the identical terms.