Description and characterization of studies on telework in the public sector worldwide since covid-19

Authors

DOI:

https://doi.org/10.47456/bjpe.v10i3.45203

Keywords:

Covid-19, Telework, Impact, Public sector

Abstract

he Covid-19 pandemic triggered substantial changes in work environments, highlighting telework as a key solution to ensure the continuity of public services. In this context, this article conducted a systematic literature review to analyze the advantages and disadvantages of implementing telework in the public sector worldwide during and after the Covid-19 pandemic. Studies published in the last 5 years (2019 to 2023) were examined to identify patterns and insights on telework in the governmental context. The research highlights the main advantages as improved performance, work-life balance, greater schedule flexibility, and reduced commuting time for public servants. On the other hand, the predominant disadvantages include social isolation, work-life imbalance, and increased working hours. Moreover, significant gaps in the literature on the implementation of telework in the public sector in the post-Covid-19 scenario are revealed. Nevertheless, this study contributes to understanding the effects of telework in the public sector and provides crucial insights for public managers to formulate organizational policies and practices. It also suggests, as future research, in-depth investigations into the potential interference of telework with the work-life balance of public servants.

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Author Biographies

Marcela Boldrini Gazzani Guedes, Universidade Federal do Espírito Santo

Possui graduação em Engenharia Civil pela Universidade Federal do Espírito Santo (2013) e MBA em Gerenciamento de Projetos pela Universidade Vila Velha (2017). Mestranda em Gestão Pública pela Universidade Federal do Espírito Santo desde 2023/2. Atualmente ocupa o cargo assistente em administração na Universidade Federal do Espírito Santo.

Patrícia Curbani De Pietri, Universidade Federal do Espírito Santo

Tem experiência na área de Engenharia de Produção. Iniciação Científica em 2015: Modelagem para Postergação na Cadeia de Suprimentos. Estágio supervisionado na empresa HKM Empreendimentos e Participações LTDA no período de Set./2016 - Jan./2017. Iniciação Científica (UFES) ? Tema: Cooperativas de catadores de material reciclável de Vitória-ES: levantamento dos desafios enfrentados e das possibilidades de aumento de sua autonomia em Jan./2017 ? Jul./2017. Estágio Supervisionado na empresa Elofarma Distribuidora S/A no período de Mai./2017 - Jul./2018. Apresentação do Artigo ?Análise dos desafios das associações de catadores de material reciclável em um município brasileiro?, no XXXVI Congresso Interamericano de Ingeniería Sanitaria y Ambiental ?Envía al Desarrollo Sostenible? em Guayaquil, Equador em Out./2018. Assistente em Administração na Universidade Federal do Espírito Santo desde Jun./2022.

Alexsandro Luiz de Andrade, Universidade Federal do Espírito Santo

Psicólogo pela Universidade Federal de Santa Cataria. Doutor em Psicologia, no campo de psicometria, avaliação psicológica e relacionamento interpessoal. Possui Pós-doutorado em Desenvolvimento Profissional e Personalidade pela Hawaii University, (Estados Unidos. Coordena o Laboratório de Carreiras Contemporâneas na Universidade Federal do Espírito Santo. Recebe financiamento do CNPq (produtividade em pesquisa e Universal) e FAPES. É professor associado do programa de pós-graduação em psicologia da Universidade Federal do Espírito Santo (mestrado e doutorado em Avaliação Psicológica e Desenvolvimento de Carreira) e do Programa de Mestrado Profissional em Gestão Pública. Leciona disciplinas de avaliação psicológica, estatística, psicometria, métodos de pesquisa, desenvolvimento de carreira, além de coordenar trabalhos de pesquisa em desenvolvimento de carreira, interações trabalho-família e justiça social.

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Published

2024-08-14

How to Cite

Guedes, M. B. G., De Pietri, P. C., & Andrade, A. L. de. (2024). Description and characterization of studies on telework in the public sector worldwide since covid-19. Brazilian Journal of Production Engineering, 10(3), 344–354. https://doi.org/10.47456/bjpe.v10i3.45203

Issue

Vol. 10 No. 3 (2024): Regular Issue (July - September) *Publication Articles Continuous Flow*

Section

PUBLIC MANAGEMENT

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