Proposal for a human capital management framework for remote work

Authors

DOI:

https://doi.org/10.47456/bjpe.v7i3.36127

Keywords:

People management, Management model, Home office

Abstract

People management is an essential field for companies since individual acting, based on training and quality of working conditions, reflects the organizational performance. Some specific working arrangements, such as remote work or home office mediated by information and communication technologies, require special attention from the perspective of human resources in order to function properly. In this context, the main objective of this study was to identify the overview conditions of remote work, based on the literature and in a single case study, to perform a comparative analysis in a company from the commercial automation sector and understand how people management acts in a home office setting. The methodology used was a qualitative approach and comparative method. This research presented some main results, such as focus and self-discipline are essential qualities to manage remote workers; the advantages and disadvantages perceived by home office workers vary considerably and depend on individual factors like personality and experience; only through active communication and constructive feedback it is possible to avoid the social and professional isolation felt by some remote workers. Nonetheless, the main contribution of this study is the proposition of a framework to guide the establishment of remote work, avoiding part of the problems associated with this work regime.

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Author Biographies

Rafael Barty Dextro, Universidade de São Paulo - Centro de Energia Nuclear na Agricultura (USP-CENA)

Doctoral student at the Graduate Program in Sciences at the University of São Paulo - Center for Nuclear Energy in Agriculture (USP-CENA). Master in Ecology and Natural Resources from the Federal University of São Carlos/UFSCAR (2019). Bachelor of Biological Sciences at the Federal University of São Paulo/UNIFESP, Campus Diadema (2016). Technical and scientific experience in the areas of Microbiology and Phycology through scientific research in national and international universities. Exchange student for Science Without Borders at Monash University in Melbourne, Australia (2013-2015).

Manoel, Instituto PECEGE

Doctor in Business Administration from the Methodist University of Piracicaba (UNIMEP) (2021) [40-hour full doctoral fellowship by the Ministry of Education and Science (CAPES)]. Master in Production Engineering from UNIMEP (2015) [Full Master's Scholarship 40 hours by CAPES]. Business Administrator graduated from the School of Engineering of Piracicaba (EEP) (2002). He has two LATU SENSU postgraduate degrees: Specialization in People Management from UNIMEP (2004) and an MBA in Financial Management from Fundação Getúlio Vargas (FGV) (2006). He is a professor at the Faculty of Technology of the State of São Paulo (Fatec) linked to the State Center for Technological Education Paula Souza, professor at the Centro Universitário Salesiano Dom Bosco (UNISAL), in the areas of Administration, Accounting and Economics, and a research supervisor and final papers for the MBA in Project Management and People Management at Pecege ESALQ / USP. He is the author of five books in the area of ​​Production Management and of more than a hundred scientific articles published in national and international journals and congresses. GONÇALES FILHO, M. The research interest is in the development of the Lean Thinking (LP) philosophy and in Sustainable Practices: Economic, Environmental and Social. Cleaner Production, General Administration, People Management, Supply Chain and Logistics Management, Innovation and Analysis of the Economic and Financial Feasibility of Investments.

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Published

2021-08-16

How to Cite

Dextro, R. B., & Manoel. (2021). Proposal for a human capital management framework for remote work. Brazilian Journal of Production Engineering, 7(3), 85–105. https://doi.org/10.47456/bjpe.v7i3.36127

Issue

Vol. 7 No. 3 (2021): Número Regular (Julho - Setembro)

Section

ENGINEERING LABOUR

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