Clasificación de indicadores operativos de terminales de contenedores

Autores/as

DOI:

https://doi.org/10.47456/bjpe.v9i2.40525

Palabras clave:

puerto, indicadores operativos, AHP

Resumen

Los puertos marítimos son bien conocidos por desempeñar un papel importante en los sistemas de transporte multimodal y las cadenas de suministro internacionales, requiriendo eficiencia operativa para ofrecer valor a los clientes. Con el fin de asegurar un alto nivel de servicio, es esencial gestionar una organización basada en indicadores operativos para dirigir las operaciones hacia el plan estratégico. Los terminales de contenedores están insertados en este contexto, donde el esfuerzo de gestión y los recursos financieros deben equilibrarse para lograr la mejor utilidad de todo el sistema. Con eso en mente, esta investigación tiene como objetivo establecer las dimensiones de los indicadores operativos más relevantes de los terminales de contenedores brasileños aplicando el método Analytic Hierarchy Process (AHP), proporcionando un conjunto de indicadores como referencia para los tomadores de decisiones. Para lograr este objetivo, llevamos a cabo una revisión sistemática en las bases de datos Scopus, identificando 38 indicadores operativos que fueron comparadas en pares por gerentes que representaron a 7 terminales de contenedores brasileños, responsables del manejo del 71% del volumen de contenedores de Brasil. Esta investigación ha hecho contribuciones prácticas y gerenciales, clasificando los indicadores operativos para ayudar a los tomadores de decisiones a gestionar los terminales de contenedores hacia su estrategia.

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Biografía del autor/a

Thiago de Almeida Rodrigues, Universidade Federal do Espírito Santo, Centro Tecnológico UFES

Thiago Rodrigues é professor do Departamento de Engenharia de Produção da Universidade Federal do Espírito Santo (UFES), membro do Grupo de Pesquisa para o Desenvolvimento e Gestão de Projetos (PMD - UFPE) e do Laboratório de Tecnologias de Apoio a Redes de Inovação - LabTAR. Possui graduação em Engenharia de Produção pelo Instituto Federal do Espírito Santo (IFES - 2013), com período sanduíche na Universidad da Coruña (UdC - 2012), mestrado em Engenharia de Produção pela Universidade Federal do Paraná (UFPR - 2016) e doutorado em Engenharia de Produção pela Universidade Federal de Pernambuco (UFPE - 2022), tendo participado de programa sanduíche na Universidade de Sharjah (UAE - 2020). Profissionalmente Thiago atuou por 3 anos como Coordenador de Operações do TCP, 2º maior terminal de contêineres da América Latina, tendo assumido papel de liderança em projetos estratégicos da empresa. Suas principais áreas de pesquisa são: modelos simulação, modelos estatísticos, modelos de escolha discreta, métodos multicritério, análise de dados, gestão de projetos e processos. (Texto informado pelo autor)

Brenda Siqueira da Silva, Universidade Federal do Espírito Santo (UFES), Brasil

Possui ensino-medio-segundo-graupelo Instituto Federal de Educação, Ciência e Tecnologia do Espírito Santo(2016). Tem experiência na área de Matemática. (Texto gerado automaticamente pela aplicação CVLattes)

Brunela Louvem Brunetti, Universidade Federal do Espírito Santo (UFES), Brasil

Possui ensino-medio-segundo-graupela Escola São Domingos(2017). Tem experiência na área de Engenharia de Produção. (Texto gerado automaticamente pela aplicação CVLattes)

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Publicado

2023-05-16

Cómo citar

Rodrigues, T. de A., Silva, B. S. da, Brunetti, B. L., & Pizzo, J. B. (2023). Clasificación de indicadores operativos de terminales de contenedores. Brazilian Journal of Production Engineering, 9(2), 60–78. https://doi.org/10.47456/bjpe.v9i2.40525

Número

Vol. 9 Núm. 2 (2023): Edición regular (abril - junio) *Artículos de publicación Flujo continuo*

Sección

INVESTIGACIÓN OPERATIVA

Licencia

Derechos de autor 2023 Brazilian Journal of Production Engineering

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